Kelvin alleges AssexMarkets blocked his account and rejected withdrawals. The report reviews similar complaints, influencer promotion and licence concerns.
Trader Files Named Complaint Against AssexMarkets Over Unexplained Account Block
Between 1 June and 10 June 2026 (the review window), a trader named Kelvin filed a complaint with this site under his real identity, alleging that his account at the forex broker AssexMarkets was blocked without explanation and that his withdrawal requests were repeatedly rejected. Kelvin stated that all trading activity in his account was carried out manually, without using anyEA, copy-trading software or automated trading tools.
Withdrawal Requests Rejected Before Account Was Fully Blocked
Kelvin disclosed the following sequence of events to this site:
In early June 2026, Kelvin submitted a withdrawal request to AssexMarkets.
The request was rejected by the platform several times over the following days, with no specific reason provided by the system.
Shortly after the rejections, his account was directly marked by the platform as "blocked", with the page showing only a blocking notice and no further explanation.
Kelvin contacted the platform’s customer support to ask for the reason, and was told that the account had been blocked for "using automated programmes/robot trading".
Complainant Submitted Evidence, but Platform Gave No Substantive Response
Kelvin told this site that he had uploaded complete trading screenshots and operation screen recordings to the platform to prove that the relevant orders were all executed manually. His position was clear:
The platform’s accusation has no basis. It is an unjustified account block and a malicious attempt to obstruct investors from withdrawing funds.
Kelvin asked the platform to review all trading records, lift the account block, process the pending withdrawal request as soon as possible, and disclose the review progress. As of publication by this site, the platform had not responded to the above requests.
Parallel Case: Funds Frozen After US Crude Oil Trading, Released Only After Public Attention
Around the same period as Kelvin’s complaint, another trader also experienced account freezing and withdrawal obstruction after trading US crude oil products. According to information obtained by this site, that trader’s funds issue was not resolved until the case was made public and attracted external attention. The difference in handling between the two cases points to a lack of transparency in the platform’s withdrawal review standards.
Multiple Complaints Show Similar Features: Account Blocks and Deductions
The experiences of Kelvin and the US crude oil trader do not appear to be isolated cases. A review by this site of public complaint records found common features in complaints involving AssexMarkets account blocks and withdrawal obstruction:
One trader reported that the funds in his account exceeded USD 9,000. After the account was blocked, the platform neither replied to emails nor answered phone calls.
Another trader complained that after depositing USD 1,005, the platform deducted USD 400 without consent and then blocked the account. After the account was unblocked, it was blocked for a second time when the trader attempted another withdrawal.
(Source: WikiFX, Assexmarkets Review user complaint page, accessed July 2026.)
Nigerian Forex Influencer Promotion Route Deepens Trust Concerns
AssexMarkets accumulated a large number of investors in Africa, particularly in the Nigerian market, over a short period, mainly through promotion by local forex influencers. According to a BrokersView report, the platform’s credibility has long been questioned in connection with promotional activity by Nigerian forex influencers Habby Forex and Jeffrey Benson.
In March 2026, an investor publicly accused Habby Forex of mismanagement involving USD 111,000 in investment funds.
Some traders pointed out that the above influencers had been linked to the now-defunct proprietary trading firm Consummate Traders, which ceased operations in 2024 after attracting a large number of traders and failing to pay profit-share amounts.
Other traders noted that the former domain name previously used by AssexMarkets was also operated by the same influencers, a connection that further deepened their doubts about the platform.
(Source: BrokersView, Fraud Fears Deepen Over Assexmarkets report, published June 2026.)
Regulatory Status Check: Neither FSRA nor IFC Authorises Forex Brokerage Business
The AssexMarkets website states that its operating entity, Assexmarkets Global Ltd, has been authorised by the Financial Services Regulatory Authority of Saint Lucia (FSRA), with registration number 2024-00223. A WHOIS query conducted by this site on the domain registration information shows that the platform’s domain was registered on 4 June 2024, indicating a relatively short operating history.
| Verification Item | Platform Statement | Verification Finding | Conclusion |
|---|---|---|---|
| Regulator | Saint Lucia FSRA, registration number 2024-00223 | No record of the company was found in the FSRA list of regulated entities | Authorisation information could not be verified |
| FSRA regulatory scope | Implies coverage of forex brokerage business | The FSRA itself does not license or regulate forex trading or derivatives brokerage services | Even inclusion on the list would not constitute a forex licence |
| Actual registered entity | Not clearly disclosed | Actually registered with Saint Lucia’sIFC, an international business company registration body | The IFC does not issue forex brokerage licences |
| Overall regulatory status | Claims to be regulated | Holds no valid forex regulatory licence issued by any authoritative body | Investor redress channels are limited |
In addition, according to checks by this site, FX110 included AssexMarkets in its blacklist of scam platforms published between 16 March and 31 March 2026 (the review window). The platform currently usesMT5as its trading terminal and claims to offer leverage of up to 1:500 and low-spread trading conditions, but these trading conditions do not change the fact that it has no valid regulatory licence.
AssexMarkets Related Questions
Does AssexMarkets hold a valid forex regulatory licence?
Verification shows that the Saint Lucia FSRA authorisation claimed by the platform cannot be confirmed in the regulatory list. Its actual registered entity is Saint Lucia’s IFC, which does not issue forex brokerage licences. Therefore, the platform does not hold any valid forex regulatory licence.
What is the regulatory difference between Saint Lucia’s FSRA and IFC?
The FSRA is Saint Lucia’s financial services regulator, but its regulatory scope does not include forex trading or derivatives brokerage services. The IFC is an international business company registration body that only handles company registration procedures and likewise does not have the function of issuing forex brokerage licences.
How should evidence be preserved when a withdrawal is rejected or an account is blocked without explanation?
Traders are advised to keep complete screenshots of trading records, operation screen recordings, and communication records with the platform’s customer support, including emails and chat logs. They should also submit a formal written appeal to the platform in a timely manner and file supporting materials with regulators or third-party complaint platforms for reference.
Is promotion by forex influencers equivalent to regulatory endorsement of a platform?
No. Influencer promotion is a marketing activity and has no direct connection with whether a platform holds a valid regulatory licence. Investors should rely on official regulatory list search results as the basis for judgement, rather than promotional content from influencers.
